Owned and Operated by: Ayush EdTech Firm, Kolkata, India
Website: https://teacherparent.in
Contact: info@teacherparent.in
1. Introduction
TeacherParent.in ("Platform") is an online technology platform operated by Ayush EdTech Firm that facilitates discovery and communication between Teachers ("Teachers") and Parents/Guardians ("Parents") for educational purposes.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect personal data in compliance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act").
By accessing or using the Platform, you consent to the practices described in this Privacy Policy.
2. Nature of Platform
TeacherParent.in acts solely as a technology-based intermediary platform.
• The Platform enables connections between Teachers and Parents
• A Parent enquiry may be shared with multiple Teachers
• The Platform does not supervise, control, endorse, or guarantee user interactions
• TeacherParent.in is not responsible for independent arrangements or communications between users
3. Information We Collect
A. Information Provided by Teachers
• Name
• Phone number
• Email address
• Educational qualifications
• Teaching experience
• Subjects and teaching preferences
• Location details
• Profile photograph
• Identity verification information (for authentication only)
B. Information Provided by Parents
• Name
• Contact details
• Tuition requirements and preferences
• Location details
• Identity verification information (for authentication only)
C. Automatically Collected Information
• IP address
• Browser and device information
• Operating system
• Usage activity and interaction data
• Cookies and tracking technologies
• Referral and analytics data
4. Identity Verification (Teachers)
To enhance platform trust, authenticity, fraud prevention, and user safety, Teachers & Parents may be requested to verify their identity for authentication purposes.
Verification may involve submission of a valid government-issued identification document.
Data Handling
• We do not publicly display sensitive identification documents
• We do not sell or commercially exploit identity verification information
• Only limited information necessary for verification purposes may be retained, including:
- Name
- Verification status
- Basic details necessary for authentication
Verification Processing
• Verification may be conducted manually or through authorized third-party verification providers
• Information may be disclosed only where required under applicable law or legal process
Important Notes
• Verification does not constitute endorsement, certification, recommendation, or guarantee of any Teacher
• Submission of false, misleading, forged, altered, or unverifiable information may result in:
- Profile rejection
- Suspension
- Permanent removal from the Platform
• TeacherParent.in reserves the right to request additional verification where reasonably required
5. Profile Photograph Policy
Teachers are encouraged to upload a clear and authentic profile photograph to improve visibility, credibility, and trust with Parents.
Photograph Guidelines
Uploaded photographs must comply with the following:
• The face must be clearly visible
• The image should be recent and authentic
• Only solo/individual photographs are permitted
• Group photographs are not allowed
• AI-generated images, sketches, cartoons, celebrity images, impersonations, or misleading visuals are prohibited
• Offensive, explicit, abusive, promotional, illegal, copyrighted, or inappropriate images are prohibited
• Blurry, hidden-face, heavily edited, filtered, or low-quality images may be rejected
Enforcement
TeacherParent.in reserves the right to:
• Remove non-compliant photographs
• Restrict profile visibility
• Reject profile approval
• Rejects tutor requirements posts
• Suspend or terminate accounts violating these policies
Repeated or serious violations may result in permanent account restriction.
6. Platform Credits (Coins) & 7. Platform Systems
6. Platform Credits (Coins)
The Platform may use digital credits ("Coins").
• Coins are non-monetary, non-transferable, and non-refundable
• Coins do not represent currency, stored value, or legal tender
• Coins may be granted for onboarding, referrals, promotional activities, or platform participation
• The structure, validity, and usage of Coins may be modified, suspended, or discontinued at any time without prior notice
7. Platform Systems
The Platform may use automated and manual systems to:
• Facilitate user connections
• Manage feature access
• Improve platform performance
• Enhance user experience
• Detect spam, fake accounts, fraud, or suspicious activities
• Optimize communication and recommendations
These systems, processes, algorithms, and methodologies are proprietary and may be modified at any time.
8. Purpose of Data Processing & 9. User Consent (DPDP Compliance)
8. Purpose of Data Processing (DPDP Compliance)
Personal data may be processed for lawful purposes including:
• Account registration and management
• Connecting Teachers and Parents
• Identity authentication and verification
• Platform communication and notifications
• Customer support
• Fraud prevention and platform security
• Analytics and platform improvement
• Compliance with legal obligations
• Marketing, advertising, and performance measurement
9. User Consent (DPDP Compliance)
By using the Platform, users:
• Provide free, informed, specific, and unambiguous consent
• Agree to processing of personal data for stated purposes
• Acknowledge that certain information may be shared with relevant users for facilitating connections
Users may withdraw consent by discontinuing use of the Platform or requesting deletion of data, subject to applicable legal and operational requirements.
10. Data Sharing & 11. Cookies & Tracking Technologies
10. Data Sharing
We may share information as follows:
• Teacher profiles may be visible to Parents
• Parent enquiries and details may be shared with relevant Teachers
• Information may be shared with service providers operating under confidentiality obligations
• Information may be disclosed where required by law, court order, governmental authority, or legal process
The Platform is not responsible for actions, communications, or misuse of information by users after such sharing.
11. Cookies & Tracking Technologies
We may use:
• Cookies
• Analytics tools
• Session technologies
• Tracking pixels, including Meta/Facebook Pixel
• Similar tracking technologies
These technologies help us:
• Improve functionality and performance
• Analyze user behavior
• Measure conversions and registrations
• Improve advertising effectiveness
• Maintain security and fraud prevention
Users may control cookies through browser settings. Disabling cookies may affect certain Platform features.
12. Data Retention & Deletion & 13. Data Security
12. Data Retention & Deletion (DPDP Compliance)
• Personal data is retained only as long as reasonably necessary for stated purposes, operational requirements, dispute resolution, fraud prevention, or legal compliance
• Users may request deletion of personal data by contacting us
• Certain information may be retained where legally required or reasonably necessary for legitimate business purposes
13. Data Security
We implement reasonable technical and organizational safeguards in accordance with:
• Information Technology Act, 2000
• Information Technology Rules, 2011
• Digital Personal Data Protection Act, 2023
However:
• No online system is completely secure
• Users are responsible for safeguarding account credentials
• TeacherParent.in does not guarantee absolute security against cyberattacks, unauthorized access, technical failures, or data breaches
14. User Rights & 15. Third-Party Services
14. User Rights (DPDP Compliance)
Users may have the right to:
• Request access to personal data
• Request correction of inaccurate information
• Request deletion of personal data (subject to legal obligations) which may take up to 48hrs from the time of acknowledgement
• Withdraw consent for data processing
• Update account information
Requests may be submitted to:
Email: info@teacherparent.in
15. Third-Party Services
The Platform may use third-party tools, services, integrations, payment providers, analytics providers, verification services, or advertising partners.
Such third parties may process data according to their own privacy policies. TeacherParent.in is not responsible for third-party practices, policies, or actions.
16. Limitation of Liability & 17. Grievance Redressal
16. Limitation of Liability
TeacherParent.in acts solely as a platform connecting Teachers and Parents.
We do not guarantee:
• Tutor quality or conduct
• Student performance or outcomes
• Authenticity of all user-submitted information
• Employment opportunities
• Suitability of any user
Users are advised to independently verify credentials, qualifications, references, and suitability before engagement.
17. Grievance Redressal
Grievance Officer: Mr. Bhowmick
Email: info@teacherparent.in
Response Time: Within 15 business days
18. Governing Law, 19. Policy Updates, 20. Contact & 21. Consent
18. Governing Law
This Privacy Policy shall be governed by the laws of India.
Jurisdiction shall exclusively lie with courts located in Kolkata, West Bengal.
19. Policy Updates
We reserve the right to modify, update, or revise this Privacy Policy at any time without prior notice.
Continued use of the Platform after updates constitutes acceptance of the revised Privacy Policy.
20. Contact Information
Ayush EdTech Firm
Website: https://teacherparent.in
Email: info@teacherparent.in
Address: 1A, Roypara, Bye Lane, Kolkata, West Bengal, India
21. Consent & Acceptance
By accessing, registering on, or using TeacherParent.in, users acknowledge that they have read, understood, and agreed to this Privacy Policy and consent to the collection, processing, storage, and use of information as described herein.
